Healthcare ServicesFocus on fixing patients,
not healthcare equipment.
Professional and support services are the foundation that any successful system implementation is built from. AMPM Healthcare Solutions leverages our knowledge of technology and the Canadian healthcare space, to ensure we collaboratively design, deploy and support your solution aligned with your success criteria.
Protecting Your Systems and Equipment With Services For Any Care Environment
Clinical Advisory Services
Trust AMPM Healthcare Solutions to provide the right expertise and guidance when selecting your Canadian healthcare facility’s new systems and hardware.
System Implementation
AMPM Healthcare Solutions is there with you every step of the way. During launch, we’ll be there to support you as you embrace and build confidence in your new system.
Repair & Support Services
With 24/7 Call Centre support and our large fleet of on-site service technicians and software support engineers, AMPM has the training to resolve your issues quickly.
Clinical Advisory Services
Implementing new technology successfully begins with understanding your current processes and workflow. Listening to your team, we look to understand your unique environment and challenges allowing us to align our software platform’s features to have the maximum beneficial staff and patient outcomes. Engaging all relevant stakeholders early and often will ensure expectations are met, challenges are fully understood and able to be overcome.
System Implementation
Ensuring strong staff acceptance of any new technology the successful implementation is crucial. We partner with you on the “go live” date to ensure we can address questions and concerns in real time and adapt to your clinical environment. Our lock step support and flexibility upon implementation gives your team the confidence in the system and allows them to embrace and focus on the benefits the solution brings to patients and clinical staff.
Repair & Support Services
With our fleet of onsite service technicians and software support engineers AM/PM is uniquely positioned to provide national support and assistance for the solutions we represent. Our year-round 24/7 Call Centre and multiple support engagement models ensures we efficiently receive and route any support calls to the appropriate individual minimizing any clinical impact. We work with you to understand your internal support requirements and processes to ensure we augment where appropriate or if preferred, take the support burden off your internal staff.
24/7 Call Center Support
Get in touch with one of our knowledgable Customer Support team who will assist in connect you with the right technician to diagnose and resolve your issues.
Healthcare Systems & Hardware Service Request Form
To submit a Service Request, please fill out the form below and one of our technicians will be in contact with you within 24 hours.
1110 – 2237 Hawkins Street,
Port Coquitlam, BC V3B 0M2, Canada
Toll-Free: (866) 955-7226
Local: (604) 421-5677